Frequently Asked Questions
Everything you need to know about your order and the Cole Buxton lifestyle.
Where does Cole Buxton ship and how much does it cost?
We offer worldwide shipping. UK orders are typically processed via DPD, while international orders are handled by DHL Express. Shipping costs and delivery times are calculated at checkout based on your specific location.
What is your return policy?
We accept returns on all full-price items within 14 days of delivery. All items must be in their original, unworn condition with tags attached. Please note that for hygiene reasons, socks and underwear cannot be returned.
How do I know which size to choose?
Our garments often feature a specific 'athletic essential' fit, which may be oversized or cropped depending on the collection. We provide detailed size guides and model measurements on every product page to help you find your perfect fit.
Are duties and taxes included for international orders?
For customers in the EU, USA, and selected other regions, duties and taxes are often pre-calculated and included at checkout to ensure a seamless delivery experience. Please check the shipping summary at checkout for your specific country.
How should I care for my Cole Buxton garments?
To preserve the quality and fit of our heavy-weight jerseys and knitwear, we recommend washing items inside out on a cold, gentle cycle and hanging them to air dry. Avoid tumble drying to prevent shrinkage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay and Google Pay. We also offer buy now, pay later options through Klarna and Clearpay in supported regions.