Returns & Exchanges
Cole Buxton™ offers a 14-day returns policy from the date of delivery for all full-priced items, provided they are in original, unworn condition with all tags attached. Please note that all returns must be processed through our official portal to ensure valid tracking and authentication.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your garments in their original packaging, ensuring all custom Cole Buxton™ labels and hangtags remain intact.
Ship the Parcel
Generate your prepaid shipping label via the portal and drop your package off at any authorized courier location.
Inspection & Refund
Once our warehouse team verifies the condition of your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing